DiSC Training Exercise Using the Everything DiSC Video

Incorporating DiSC video clips into your training offers an effective way to introduce participants to the DiSC styles. It also helps them learn how to read the DiSC styles of others.

Try the following exercise in your next training session:

After watching a clip of the DiSC Video, ask participants, "What behavior did you see?" Next ask them, "What did you hear?"

Play the same segment again, this time with the volume turned down, and ask the group to describe the behavior they observed. Watching the video without the volume helps participants tune in to the non-verbals.

The Everything DiSC Video on DVD comes with the Everything DiSC Facilitation System and is also sold separately. The 34-page viewing manual gives an overview of the video content plus step-by-step facilitation suggestions for each section.

New DiSC Leadership Development Product

Resources Unlimited CEO and President, Barbara Stennes, recently attended Inscape Publishing’s annual conference where she had a chance to preview the next product in the Everything DiSC Application Library.

Inscape's yet-to-be-released Everything DiSC® 363 for Leaders™ combines the best of 360° reports with the power and simplicity of DiSC. Read more about Everything DiSC 363 for Leaders.

Generating Additional DiSC Reports in Your EPIC Account

A client we spoke with recently was pleased to learn that they could generate another report for an individual within their EPIC Account without having them complete the response section again. They were equally happy to learn they didn't have to enter tally box scores manually into EPIC to create the new report.

This feature applies to the DiSC Classic 2.0, DiSC Classic 2 Plus, DiSC General Characteristics Reports, and the Everything DiSC Profiles (Workplace | Management | Sales).

For example, if an employee takes the Everything DiSC Workplace Profile, you may also generate the Everything DiSC Management Profile from their Everything DiSC Workplace scores.

Visit our EPIC Account User Guide to learn more.

Additional DiSC Training Programs for Conflict Management

In our last post we discussed how to use Everything DiSC Classic to address conflict. Below we'll take a look at other DiSC profiles and training programs to consider.

idXready DiSC Conflict Management is a complete conflict management training program with facilitation materials, PowerPoint, video, and customizable workbooks. The scripted facilitation is broken into five 50-minute modules, which makes it easy to deliver the training in one day or over time.

Everything DiSC Management discusses how conflict affects the motivation of each of the DiSC styles, and Dealing with Conflict when working with your Manager.

Everything DiSC Workplace addresses "What To Do When Things Get Tense" within the profile and also on the back of the Everything DiSC Workplace Guides.

Use DiSC for Conflict Management

Many of our clients use DiSC training and coaching to address conflict management. The Everything DiSC Classic Facilitation System is a great resource that contains a number of ready-to-use, fully-scripted course outlines and participant handouts for conflict management and a variety of other applications.

The facilitation system includes the following training modules for conflict management:

• Managing Conflict and Resistance (Full-Day Seminar)
• Reducing Conflict (Full-Day Seminar)

Everything DiSC Classic is appropriate for trainers and coaches who use the following profiles:

* DiSC Classic Paper Profile
* Online DiSC Classic 2.0 Profile
* DiSC PPSS Online (General Characteristics Report)

Click to view a complete list of the training modules found in the Everything DiSC Classic Facilitation System.

Can I Create a DiSC Group Culture Report Using DiSC General Characteristics Reports?

Thank you to our clients who participated in our EPIC Account Tutorial today!

A question came up during the webinar that we thought other DiSC / EPIC users may have.

Question: Can I create a DiSC Group Culture Report for a group of learners who have completed the DiSC General Characteristics Report?

Answer: Yes, you may create DiSC Group Culture Reports and DiSC Facilitator Reports using DiSC Classic 2.0, DiSC Classic 2 Plus, or DiSC General Characteristics Reports (DiSC PPSS). Simply follow the instructions found in our EPIC Account User Guide.

DiSC Video Options

A DiSC client called last week to inquire about a replacement video for their Everything DiSC Classic Facilitation System. They asked if they had to purchase an entire facilitation system or if they could purchase the video separately. They also wondered if we offered any new DiSC videos.

We informed the client that she had several options to consider:

1. Purchase the Everything DiSC Classic Video on DVD for $895 (without purchasing an entire Everything DiSC Classic Facilitation System).

2. Get new contemporary DiSC Video with one of the new Everything DiSC Application Facilitator Kits. With this option she'd get the all-new DiSC Video, PowerPoints, handouts, leader's script - an entire facilitation system - for only $100 more.

a. Everything DiSC Workplace Facilitator Kit $995
b. Everything DiSC Sales Facilitator Kit $995
c. Everything DiSC Management Facilitator Kit $995

The client chose Everything DiSC Workplace because it matched the needs of her audience, and she was excited that the new DiSC video is on a jump drive!

For her next training session she'll use her Everything DiSC Classic PowerPoint, the Online DiSC Classic 2.0 Profile, and the new video from Everything DiSC Workplace. She really likes the Everything DiSC Workplace Profile as well, and may switch entirely to the Workplace program for her next training event.

Feel free to give us a call to discuss your options. 800.278.1292

DiSC Training Exercise: Car Activity

Here is a simple, yet effective DiSC training exercise you can incorporate into your next session that will open up a dialogue about the unique characteristics of each of the DiSC behavioral styles.

DiSC Car Training Activity

1. Divide participants into 4 groups and provide a flip chart for each group.
2. Ask the first group to write 3 adjectives that describe high "D" behavior. Ask the second group to write 3 adjectives that describe high "i" behavior, etc.
3. Ask each group to determine the kind of car each behavioral style would buy if money were no object.
4. Ask each group what color they would choose.
5. Ask the groups what their bumper sticker would say.

Inscape Publishing Distributor, Barbara Stennes Achieves Highest Sales Honor

Resources Unlimited President and CEO, Barbara Stennes, has been honored as a 2009 Inscape Publishing Diamond Award Winner.

Diamond Award status is based on purchases of personalized learning assessments including the new Everything DiSC Application Library of DiSC profiles and facilitation materials from Inscape Publishing. In 2009, fewer than 1% of Inscape’s independent consultants worldwide earned the honor of Diamond Award.

Learn more about this prestigious award from Inscape Publishing.

Everything DiSC Pulse Article Focuses on the Learning Experience

Inscape Publishing research reveals three training methods that have a surprisingly large influence on participant enjoyment and engagement.

Click to read The Method Makes the Difference by Inscape Publishing's Mark Scullard and Jeffrey Sugerman.

Include these tried-and-true methods to make all of your training programs effective and memorable.

NEW DiSC Certification for the Everything DiSC Application Library

Inscape Publishing just announced a new DiSC Certification for the Everything DiSC Application Library that will immerse you in the Everything DiSC model and the newest DiSC research.

Participants will get hands-on experience with the all of Everything DiSC Application Library Profiles:

• Everything DiSC Workplace Profile
• Everything DiSC Management Profile
• Everything DiSC Sales Profile

You’ll learn the theory to help you understand how to interpret the Everything DiSC circular model, and you’ll discover how to customize the materials in your Everything DiSC Facilitation Kit to meet a variety of organizational needs.

Join Inscape Publishing in Minneapolis for an Everything DiSC Application Library Certification, May 11 - 12 or August 17 - 18.

FREE DISC Webinar

By now you've heard about Everything DiSC, the newest DiSC Profiles and Facilitation Systems from Inscape Publishing.

But what makes these DiSC profiles different from the original DiSC Classic Online 2.0 Profile? Should you incorporate them into your 2010 training initiatives?

Attend a special Everything DiSC webinar to find out how the Everything DiSC Profiles and Comparison Reports are helping organizations build stronger teams, reduce conflict, and improve sales effectiveness.

Date: Thursday, January 21
Time: 12:00-1:00 pm Eastern (11:00 CST 10:00 MST 9:00 PST)

Sign up for the FREE Everything DiSC vs. DiSC Classic Webinar

Looking for Cutting-Edge Training Video & Ready-to-Go Training Programs?

idXready training programs from Inscape Publishing integrate and synchronize every aspect of the learning experience, from participant pre-work to individualized workbooks; from rich, contemporary video embedded into PowerPoint, plus proven processing activities.

You can use the comprehensive idXready facilitation systems with the EPIC-based idXready assessments / workbooks, or the cutting-edge video can stand on its own so you may incorporate it into your own training programs.

Checkout the 6 idXready Training Programs:

1. DiSC Frontline Management


2. DiSC Conflict Management


3. DiSC-Powered Selling


4. Capitalizing on Team Talents


5. Collaborative Skills for Teams


6. Improving Your Listening Skills

New Issue of Everything DiSC Pulse

Check out the latest Everything DiSC Pulse: What Do Employees Really Want?

by Inscape Publishing's Mark Scullard and Jeffrey Sugerman

http://bit.ly/1jkqNA

Everything DiSC Workplace Showcase on December 2

Wish you could try the Everything DiSC Workplace Profile and preview the Everything DiSC Workplace facilitation materials?

Join us on December 2 for an Everything DiSC Workplace Showcase, presented by a member of Inscape Publishing's executive team.

You'll receive your own personalized Everything DiSC Workplace Profile, experience the free, unlimited Everything DiSC Comparison Reports, view all-new DiSC video, and review the Everything DiSC classroom activities.

Register for the Everything DiSC Workplace Showcase

Everything DiSC© Pulse: Technology at Work

Inscape Publishing recently surveyed 2,742 recent training participants about their use of various technologies at work to find out what they're using and what they're using it for.

Check out this issue of Everything DiSC Pulse from Inscape's Mark Scullard and Jeffrey Sugerman.

Everything DiSC Virtual Showcases for New Workplace & Management Training Programs

Everything DiSC Training Programs teach professionals to connect better with the people they work with in specific applications.

Attend an Everything DiSC Virtual Showcase from Inscape Publising to receive your own Everything DiSC Profile and to preview the new Everything DiSC facilitator materials.

Everything DiSC Workplace Virtual Showcases
September 23 – 11-12:30
October 14 - 11-12:30

Everything DiSC Management Virtual Showcase
September 16 - 11-12:30

The DiSC Experts at Resources Unlimited

Everything DiSC Classic Certification Dates Added

Inscape Publishing announced 2 additional Everything DiSC Classic Certifications:

• November 10-11, 2009
• March 9-10, 2010

The September Everything DiSC Certification sold out quickly so you'll want to reserve your seat well in advance! Click the links above or call 800.278.1292 to register for a DiSC Certification.

The DiSC Experts at Resources Unlimited

DiSC Profiles + Free Ground Shipping

Now is a great time to stock up on DiSC Profiles for Fall!

Visit our DiSC website to get Free Ground Shipping on orders over $99 within the U.S. on DiSC Classic Profiles, Everything DiSC Facilitation Systems, and more!

Upon Checkout Enter Coupon Code: freeshipping
Or order DiSC by phone at 800.278.1292.

Expires August 31, 2009

The DiSC Experts at Resources Unlimited

DiSC Group Report Options

I spoke with two DiSC clients yesterday about the DiSC group report options within their EPIC Accounts.

The DiSC Facilitator Report provides data that DiSC trainers need to prepare for and work with a group. It includes a breakdown of group members by DiSC style and Classical Pattern distribution. You also get an overview of each style as it relates to group culture. Respondents’ names are included in the DiSC Facilitator Report, which offers an easy way for facilitators to get to know group members.

The DiSC Group Culture Report was designed for opening discussions on group culture. No respondent names are included in the DiSC Group Culture Report.

Do a side-by-side comparison of the DiSC Group Culture & DiSC Facilitator Reports by viewing the samples below:

DiSC Group Culture Report Sample (15 EPIC Credits)

DiSC Facilitator Report Sample (15 EPIC Credits)

New Survey Zeroes in on the Types of Training Courses That Would Increase Workplace Effectiveness

A survey of 5,945 recent training participants revealed that the need for interpersonal skill development in the workplace hasn't been fully met.

Read the full Training Magazine article by Inscape Publishing's Mark Scullard and Jeffrey Sugerman>>

The DiSC Experts at Resources Unlimited

DiSC Team View Report Free in EPIC

Yesterday a client called to ask if we offer a report that provides an at-a-glance comparison of DiSC Profiles.

The DiSC Team View Report gathers data from participants who have taken the DiSC Classic 2.0 Profile, or DiSC General Characteristics on EPIC.

The DiSC Team View includes:

• The Individual's Name
• Their DiSC Graph
• Their DiSC Classical Pattern Name

The DiSC Team View report is available for FREE for clients who have an EPIC Account, so you can compare DiSC profiles in as many combinations as you'd like.

View a DiSC Team View Report Sample.

The DiSC Experts at Resources Unlimited

Everything DiSC Comparison Reports

We're very excited about the NEW Everything DiSC Comparison Reports that Inscape Publishing created for the Everything DiSC Profiles (Everything DiSC Workplace, Everything DiSC Sales, Everything DiSC Management).

The Everything DiSC Comparison Reports may be used for two individuals who have completed any of the DiSC Profiles in the Everything DiSC Application Library. If, for example, a manager completes the Everything DiSC Management Profile, they may compare their report to an employee who completed an Everything DiSC Workplace Profile.

In the example above, the manager would receive one version of the Comparison Report from their own profile's perspective and their employee would receive a second Comparison Report from their profile's perspective.

What else do we love about the Comparison Reports? Anyone with an EPIC Account may run an unlimited number of Comparison Reports for free!

The DiSC Experts at Resources Unlimited

New Everything DiSC Virtual Showcases

Everything DiSC Application Library training programs are specialized, in-depth, and customizable. The programs teach professionals to connect better with the people they work with in specific applications. Take a closer look at the Everything DiSC Training Programs by visiting the links below:

• Everything DiSC Workplace Profile
• Everything DiSC Management Profile
• Everything DiSC Sales Profile

Inscape Publishing is hosting a series of 90-minute webinars to introduce you to the Everything DiSC Application Library of training products. The webinars are a great opportunity to try before you buy. Learn about the Everything DiSC Profiles and Everything DiSC Facilitation Materials directly from a member of Inscape Publishing’s senior executive team.

Webinar participants will receive their own personalized Everything DiSC Profile and will preview the facilitation materials, including all-new Everything DiSC video.

View the schedule & register for the June and July Everything DiSC Virtual Showcases.


The DiSC Experts at Resources Unlimited

Inscape Publishing's Newest DiSC Profile - Everything DiSC Workplace Has Arrived

Inscape Publishing announced the release of their newest Everything DiSC Online Profile this week. Everything DiSC® Workplace™ the newest training program in the Everything DiSC Application Library, was created to help build more effective and productive working relationships.

The 20-page DiSC Profile is appropriate for all employees, regardless of title or role. DiSC Trainers will love the flexibility and customization options Everything DiSC Workplace offers. Trainers can change the title, remove or rearrange pages, or print only certain sections.

The Everything DiSC Workplace Profile (created within the online EPIC platform) may be used on its own, but an Everything DiSC Facilitation Kit (shipping June 30) is a must-have item for DiSC trainers. The kit includes PowerPoint with embedded video, fully-scripted modular facilitation with activities, handouts, and more.

View an Everything DiSC Workplace Profile sample.

Free Everything DiSC Follow Up Reports
11-page research-validated Everything DiSC Comparison Reports reports can be created for any two participants to illustrate their similarities and differences at no additional charge in your EPIC Account.

Ask Great Questions, Listen - Keys to Becoming Approachable

Meredith Bell's most recent article offers great advice for becoming more approachable. Engage people in a topic they care deeply about by asking great "passion-finding" questions to get the conversation flowing naturally. Then listen carefully so you can ask follow up questions to discover what matters most to them.

Read Are You Approachable?

For those looking to boost their listening skills, I recommend the Personal Listening Profile, an online assessment that helps you learn to listen and respond with purpose.


The DiSC Experts at Resources Unlimited

New Customer Service Article: Why Customer Service Matters NOW

A new article by Meredith Bell reinforces how critical it is to make sure customers are having extraordinary experiences with your organization. Click to read Why Customer Service Matters NOW

The DiSC Experts at Resources Unlimited

New Everything DiSC Pulse Article: Training in Tough Economic Times

A survey of recent trainees shows 77 percent of their organizations continue to put a strong emphasis on providing training, despite the current economic climate.

Read the full Training Magazine article by Inscape Publishing's Mark Scullard and Jeffrey Sugerman>>

The DiSC Experts at Resources Unlimited

Next 3 DiSC Certifications in Minneapolis

Attend an Inscape Publishing Everything DiSC Classic Certification to demonstrate your commitment to excellence and innovation, and to ensure that you're grounded in the newest DiSC research.

DiSC Certification participants leave with a full understanding of the history, theory, and interpretation of DiSC, the Everything DiSC Classic Facilitation System, the DiSC Classic Profile, and the complete line of DiSC reports.

Register for Everything DiSC Classic Trainer Certification

• April 21-22
• July 14-15
• September 22-23

DiSC Certification in San Diego 25% Off

Resources Unlimited is offering a 25% discount when you register for the March 25-26 DiSC Certification in San Diego by March 16. Register for DiSC Certification online or call 800.278.1292.

This only applies to the March Certification.

For additional San Diego training specials, visit http://www.debonoconsulting.com.


The DiSC Experts at Resources Unlimited

DiSC Helps with Career Transition

Times are tough. More and more people are facing a layoff, wondering what to do next. I read an article yesterday that advised people to consider it a unique opportunity, to take charge of the situation, figure out what you really want to do, and create your own future.

Roger Wenschlag's book We Hug in the Hallways Here could not have hit the shelves at a better time.

Using the DiSC model and case studies, Wenschlag zeros in on style-based motivators and demotivators that can make or break job success. The book describes each of the 4 DiSC styles in-depth, offers case studies of real people in their favorite jobs, and gives tips and recommendations about the kind of work and work cultures that best fit someone of that style.

Take the DiSC Profile and read We Hug in the Hallways Here to help yourself or someone you know find their next job or career.

New Use for Everything DiSC Management!

The newest facilitation System from Inscape Publishing, Everything DiSC Management, has recently been used for Teambuilding!

As with the DiSC Classic, one of the many benefits of utilizing the tool is that every person is able to gain new insights to understanding themselves and others. This knowledge alone helps to build teams. If you are able to take the team even further through the process, they are not only able see how effective they are as managers, but they can also envision the effectiveness of the team.

One of the benefits of using the Everything DiSC Management Profile in a teambuilding setting is that you can help to mold a management team that can rely one another and have that common language in DiSC. Finally, one of the best benefits is that this program lends itself to follow up work, which is where trainers have a genuine opportunity to see growth.

For more information about Everything DiSC Management and other Inscape Publishing training materials, please visit us at http://www.resourcesunlimited.com/.

The DiSC Experts at Resources Unlimited

Everything DiSC Pulse - New Training Magazine Column

Inscape Publishing's director of research, Mark Scullard, and president and CEO, Jeffrey Sugerman, debuted a new column, "Everything DiSC Pulse," in the "Training Today" section of Training magazine last month.

In each column they will offer "a learner's perspective on training: what's important, what works, and what doesn't work for learners" and will elaborate on their findings.

In their first column, Learners Say: Simple Techniques Improve Training, Scullard and Sugarman discuss their recent study about common training techniques, and how the presence (or absence) of those elements impacts job effectiveness.

Their findings show that when training included "problem-solving exercises, multiple examples, practice, and action planning, participants noted a significantly greater impact on self-perceived job effectiveness. "

Click here to read the full column: http://www.trainingmag.com/everythingdisc


The DiSC Experts at Resources Unlimited

Establishing Effective Communication Channels

I recently had a conversation with a DiSC Trainer who was concerned about an upcoming DiSC Training she had scheduled. The team was experiencing some conflict and upon reviewing their completed profiles (they used the DiSC Classic 2.0 Online Profile), she could see why. Everyone was a high D or C. When I was talking with her about the session, it reminded me of a great article that identifies the success of working with a team very similar to hers. I decided to share it with you...

DiSC training helps establish Effective Communication Channels

Do any of you have success stories or testimonials to share? If so, please feel free to post in a comment below, or try out our new service – write your own testimonial to be posted on our site!

The DiSC Experts at Resources Unlimited

It's All About Personality: DiSC Drivers

Communication works only from one member of "us" to another. Communication in organization—and this may be the true lesson of our communication failure and the true measure of our communication need—is not a means of organization. It is the mode of organization. —Peter F. Drucker, 1973

I think as trainers and users of DiSC, we all love to learn more about the tools, including ways they are used and how to most effectively use them. With the release of the new Everything DiSC Application Library, a new DiSC model is introduced. The new circular model is simple and intuitive, but it conveys a great deal of information about a person’s DiSC Profile at a glance.

In light of new knowledge, I want to share a great article with you. It’s called It’s All About Personality: DiSC Drivers.

Do you have any feedback or success stories about ways YOU have used the DiSC Application Library (Everything DiSC Classic, Everything DiSC Management, or Everything DiSC Sales)? If so, I would love to hear from you! Please feel free to post...

The DiSC Experts at Resources Unlimited

Everything DiSC Management Featured in Training Magazine!

The newest facilitation System from Inscape Publishing, Everything DiSC Management, has recently been featured in Training Magazine! The featured article is located in the Products & Services section of Manage Smarter.

Training Mag writes, “Inscape Publishing, a provider of assessment-driven classroom learning solutions, launched Everything DiSC Management. Through the use of a research-validated online assessment, six hours of classroom facilitation, video, and a 26-page personalized management-specific report, the course is designed to teach managers how to adapt their styles to maximize employee effectiveness.” Click here to read the entire article.

For more information about Everything DiSC Management and other Inscape Publishing training materials, please visit us at http://www.resourcesunlimited.com/.

The DiSC Experts at Resources Unlimited

Celebrity DiSC Styles & DiSC Humor

It’s a busy time in the news these days with the upcoming election. One thing that I love to do when the news starts to flair up is to try and decipher the behavioral styles of the people that I see on TV. It can be a movie star, a TV show character, or your local news anchorperson! Doing this little personal DiSC exercise proves to be very entertaining to me. Here are some examples of public figures that we have analyzed:

¨ High D’s

o David Letterman
o Tiger Woods

¨ High i’s

o Oprah Winfrey
o Jay Leno

¨ High S’s

o Mother Theresa
o Martin Luther King

¨ High C’s

o Woody Allen
o Martha Stewart

I would love to hear about your predictions about the following political figures’ DiSC behavioral styles! Please post your responses in a comment!

¨ Hillary Clinton
¨ John McCain
¨ Barack Obama
¨ George W. Bush

Another thing I love to do is read through some DiSC Humor. For example:

Getting on a busy elevator…

¨ The D walks up, gets on the elevator, and pushes the button that closes the door.
¨ The i lets other in, says “Always room for one more,” and “Come in, you’re going to be late; we’ll wait for you!”
¨ The S will wait in line, moving from one line to another, appearing unable to make a decision.
¨ The C will get on the elevator. If it’s crowded, the C will count the number of people and, if the number is over the limit, will make someone get off.

The DiSC Experts at Resources Unlimited

Shifting DiSC Styles

On one of our recent DiSConference calls, Judy Zitzloff introduced an AWESOME exercise! It certainly ranks in my top 3 to date… I want to share it with everyone because of the diversity of the activity. It can be used in several situations, including the following:

• Teambuilding
• Communication
• Conflict Resolution
• Adapting to Change
• Problem Solving

I have attached this great DiSC exercise for you to try in your next session. Please feel free to post your successes, or other exercises that you have found valuable and want to share.

P.S. If you need a list of the DiSC trainer tools available for use, click here. All of the tools mentioned in your Everything DiSC Facilitation System are available on the DiSC trainer tools page.

The DiSC Experts at Resources Unlimited

Congrats to ASTD Central Iowa Chapter!

ASTD (American Society for Training & Development) is the world's largest association for training and development professionals.

This month ASTD recognized the 60-year-old Central Iowa Chapter as ASTD Chapter of the Month.

To join ASTD Central Iowa, visit http://www.astdiowa.org.


-Barbara Stennes, Resouces Unlimited President and CEO
ASTD Iowa Chapter Past-President and Board Member for 5 years

New DiSC Profile Helps Managers Bring Out the Best in Every Employee

We're very excited about the latest DiSC training program from Inscape Publishing's "Everything DiSC" series.

The Everything DiSC Management Profile provides a 26-page report that helps managers understand themselves, their employees, and their own bosses.

Everything DiSC Management focuses on 5 important areas of management:

1. Your DiSC Management Style


2. Directing and Delegating


3. Motivation


4. Developing Others


5. Working with YOUR Manager

Clients are raving about the customization options Everything DiSC Management offers.

The profile itself is EPIC-based so you can run it right from your own EPIC Account. This allows you to remove or rearrange pages, print only selected sections, or customize the report title.

For example, you could alter the report cover to say, "XYZ Company Management Report" rather than the default title "Everything DiSC Management."

The Everything DiSC Management Facilitation System includes 6 one-hour modules, fully-scripted facilitation with interactive learning activities, facilitator notes, participant handouts, research information, and engaging video built right into the PowerPoint presentation.

Get the full details about Everything DiSC Management at http://www.resourcesunlimited.com/.

The DiSC Experts at Resources Unlimited

A DiSC Question - I'm Stumped!!

Last week I had a great question about the DiSC Profile, specifically the word version. Here is the DiSC question I received:

When looking at the DiSC report on the page with the graph that shows the tally box scoring, what does the column “N” mean? Here is an example of what I am asking to learn more about:

			D	I	S	C	N
DiSC Tally Box		Most	12	6	4	5	1
		Least	2	5	12	9	0
		Different	10	1	-8	-4

This DiSC question stumped me! I had never heard it before in my 5 ½ years with Resources Unlimited! After some research and a conversation with the publisher, I had an answer. I decided that it is definitely one to be shared. Here is the response I sent:

In all psychological assessments, the null value is used to “level the playing field” for all of the scales. The values that are null (N) do not get measured by any of the scales. An example of this could be the word “happy.” Let’s say that happy would be an “i” word. Well, just because “unhappy” is the opposite, it doesn’t necessarily mean that it is a characteristic of a high “C.” In other words, the word might fit in a “most” category, but not in a “least.” They recommended that you review the research report below. Page 13 was specifically noted…

http://www.resourcesunlimited.com/images/DiSC_Validation_Research_Report.pdf

Has anyone else ever received this DiSC question? If so, how did you respond?

The DiSC Experts at Resources Unlimited

Bring DiSC to a Broader Range of Learners

Did you know there are two response style options for the Online DiSC Classic 2.0 Profile for those who have an EPIC Account?

1. DiSC Word Version—The respondent is presented with four words from which he/she chooses one that is "Most Like Me" and one that is "Least Like Me."

2. DiSC Phrase Version—The respondent is presented with four phrases from which he/she chooses one that is "Most Like Me" and one that is "Least Like Me."

The phrase option allows you to bring DiSC to a broader range of learners as the responses are written at a sixth-grade reading level. It's a great option to use with learners who speak English as a second language.

Both the word and phrase response versions produce the same DiSC Classic 2.0 Report and both response style reports may be used when generating DiSC Group Culture Reports.

Visit the EPIC Account Help section or call 800.278.1292 to learn how to select the DiSC Phrase response style for your Online DiSC Classic 2.0 Profiles.

Note: The Phrase Response version is also available for the DiSC General Characteristics Report.

The DiSC Experts at Resources Unlimited

Everything DiSC Sales Profile

One of the first things I learned when I started working at Resources Unlimited is that not everyone responds the same way to a sales pitch. While it was very enlightening and extremely helpful to learn the processes of selling to our customers, I had a personal experience, where I was the customer, that made me have one of those, “a-ha!” moments. It was then that I truly realized how different each person is and how every sales person needs DiSC training!

Recently, a new sales assessment was released called the Everything DiSC Sales Profile. This new DiSC profile is a 22-page report that uses a circular graph to show your location within the DiSC model. It was designed to help salespeople learn to communicate more effectively and improve their sales relationships by covering three main objectives:

1. Understanding their own DiSC Sales Style
2. Identifying and understanding their customer’s DiSC buying styles
3. Adapting their DiSC Sales Style to meet their customer’s needs

Additionally, the Everything DiSC Sales Profile also includes post-training reinforcement with five personalized Customer Interaction Maps.

To enhance the DiSC assessment, an entire sales training program was developed. The Everything DiSC Sales Program provides everything necessary to deliver valuable DiSC Sales Training using the Everything DiSC Sales Profile.

Have YOU tried the new Everything DiSC Sales Report and/or Sales Program? If so, we would love to hear about your success stories. Please comment below or contact us at 515/278.1292 or info@ResourcesUnlimited.com.

The DiSC Experts at Resources Unlimited

Resources Unlimited's Helpful Audio Descriptions For Inscape Publishing's Products and Services

Recently we have been experimenting with new ways to enhance the visitor experience on our website. We chose a couple of topics that are frequently questioned and recorded some helpful audio descriptions. We know that you don’t always have time to attend a webinar on a specific topic of interest. These descriptions were designed with respect of your time in mind, as the longest one is 4:19 in run time. Currently, we have three topics posted. I have included short description of each below:

1. EPIC – How to assign an access code – Click here to log in to your EPIC Account and follow along!
2. EPIC – Learn about how an EPIC Account can benefit you
3. DiSC Certification – Learn about your options for becoming a certified DiSC Trainer

Are there any specific topics that YOU think would be helpful to cover in an audio description? If so, please leave your request in a comment, or feel free to contact us using the information below:

Phone: 515.278.1292
Email: Info@ResourcesUnlimited.com\

The DiSC Experts at Resources Unlimited

DiSC Action Planners

Would you like a unique DiSC-based tool to keep DiSC alive in your organization? If so, use the DiSC Action Planners to Extend the Power of DiSC.

All of the action planners are available in a paper format or an online format. If you choose to use the online action planners, you can send them electronically through your EPIC Account!

DiSC Action Planners help people take the insights gained from DiSC and apply them to specific business applications. These concise, four- to six-page action planners provide a simple, cost-effective way to help employees focus on DiSC behaviors to learn how to interact more effectively with others and develop plans for achieving their goals. Choose from any of the following action planners:

DiSC Sales Action Planners are used to help sales people recognize potential customers' styles and choose the right selling strategy. They can also be used as a guide when preparing for a sales presentation.

DiSC Management Action Planners can be used to help managers recognize the styles of the people they manage and choose the right management strategy. They help managers plan actions to direct and support others. Additionally, they can be used whenever a manager prepares for interacting with an employee.

DiSC Customer Service Action Planners can be used to help customer service professionals recognize their customers' styles, choose the right servicing strategy, and adapt to the customer's style. They include tips on how to plan, initiate, and interact with the customer.

DiSC Managing Performance Action Planners are used to help managers recognize others' styles and choose the right management approach for managing performance. They help managers plan actions to direct and support another's performance. Additionally, they can be used whenever a manager prepares for interacting with a subordinate about his or her performance.

The DiSC Experts at Resources Unlimited

Top 5 Things to Ask When Choosing a DiSC Profile

It’s common for people to have lots of DiSC questions when choosing a DiSC assessment to use. Below you will find a short list of some of the most important questions to ask.

1. Is it an Inscape Publishing assessment? – Inscape Publishing is the pioneer and leading provider of assessment-driven classroom learning solutions that develop interpersonal skills such as:

• Communication
• Teambuilding
• Time Management
• Conflict management
• Sales
• Leadership

Every year, more than a million people worldwide learn how to work more effectively with others by using Inscape products. Their solution-focused programs, based on DiSC® and other recognized learning models, are used in thousands of organizations, large and small, including major government agencies and more than 135 of the Fortune 500. Our products have been translated into 24 different languages and are used in 50 countries.

2. Is it valid & reliable? – Resources Unlimited and Inscape Publishing are committed to maintaining the highest standards of instrument development and application through careful research and development processes. We ensure all of our DiSC® instruments offer valid scores and accurate feedback to the respondent. Each DiSC instrument is designed to provide reasonably accurate interpretations or feedback based on your scores. We have numerous research reports available for your review.

3. Is it backed by the power of EPIC? - EPIC is your virtual warehouse of over 40 online learning assessments including our best-seller, the Online DiSC Classic 2.0 Profile from Inscape Publishing! EPIC is an easy-to-use, password-protected, secure, web-based platform that allows you to assign access codes anytime of day or night to your participants for Inscape Publishing's online learning assessments.

4. Is customer service & staff readily available? – Our Customer Service Team is committed to helping you align training with your organization's strategy. We are eager to provide highly-qualified advice and support about our paper and online learning and training assessments, customized training and facilitation services, and certification programs. You'll feel relieved to hear our friendly voices each time you call. Our representatives are available from 8:00 am - 5:30 pm Central Time, Monday - Friday. Call us at 515.278.1292 or toll-free at 800.278.1292.

5. Does it come in different formats & offer other report options? – Most all of our assessments are available in both a paper and an online format. Additionally, many assessments have group and/or facilitator’s reports available, along with supplemental reports for advanced learning.

The DiSC Experts at Resources Unlimited

DiSC Exercises

I had an interesting call with a client a couple of weeks ago about DiSC exercises and training tools. She was preparing to do a teambuilding session with a group of high level managers in a well-known construction company. She explained to me that she had been struggling with this group because collectively, they could not come up with a single idea that everyone agreed on. Each individual believed that his or her idea was best and no one was interested in compromise. While I was 99% sure that I already knew the answer, I asked her what the group culture was. Not surprisingly, she told me the 100% of the group had a primary or secondary D. We started to discuss some options for exercises that this group would open communication lines. We settled on two main exercises and I have attached instructions for each of them.

• QuikDiSC Exercise
• DiSC Sales Action Planner Exercise

One of my favorite things about DiSC is its versatility. You can create your own exercises or mold existing ones to suit your needs, and it’s helpful in essentially any situation.

For more information, please visit our website at http://www.resourcesunlimited.com/ or call us at 515.278.1292.

The DiSC Experts at Resources Unlimited

How Can The Online DiSC Classic 2.0 Profile Save You Time?

Have your DiSC participants complete the Online DiSC 2.0 Profile BEFORE your DiSC training or coaching sessions to save valuable time. The DiSC Classic 2.0 is sent out and scored electronically, so you won't need to administer and score a paper assessment during your DiSC session.

Right after you place your DiSC 2.0 order with Resources Unlimited, we'll send you an email(s) containing your access code(s) and link to the DiSC 2.0 response form.

You'll just need to forward one email to each participant. They'll click the link and complete the 28-response profile online in about 10 minutes. The DiSC 2.0 Profile is generated instantly so participants can print out their DiSC Profile, save it on their computer, or forward their DiSC 2.0 to someone else.

If you don't want participants to view their DiSC 2.0 before your DiSC session, you'll want to order an EPIC Account, which lets you print DiSC reports to hand out. EPIC Accounts are so popular with our clients because EPIC is easy to use and gives administrators more control.

The DiSC Experts at Resources Unlimited

Customize Your DiSC Training With Six Supplemental Reports

Make your DiSC initiatives even more effective by using one or more of the six supplemental DiSC Classic 2 Plus Reports with the tried-and-true Online DiSC Classic 2.0.

The 6 supplemental reports include:

1. Strategies for Creating a Positive Relationship - This report describes how to establish a relationship with the respondent that is based upon trust and mutual respect.
2. Relating to People and the Environment - This report explains how the respondent interacts with peers and interprets his or her environment.
3. Strategies for Managing - This report looks at ways in which people can most effectively manage the respondent.
4. Approach to Managing Others - This report analyzes the respondent's management style and behavior toward subordinates.
5. Strategies for Sales Management - This report examines the methods that people can best use to manage the respondent in a sales environment.
6. Approach to Selling - This report describes how the respondent performs essential steps in the sales process.

These reports can be used a la carte based on your particular needs. Simply select one or more of the supplemental reports within your EPIC Account while assigning Online DiSC Classic 2.0 access codes. Resources Unlimited can also add these supplemental reports to any Online DiSC Classic 2.0 Profiles we generate for you. Questions? Call 515.278.1292 for more information.

Why An EPIC Account Is A Must-Have For DiSC Trainers

An EPIC Account gives DiSC trainers, coaches, consultants, and other busy professionals a simple way to deliver DiSC and other online EPIC profiles right on the Internet.

With EPIC you'll have access to the Online DiSC Classic 2.0 and all of Inscape Publishing's online learning assessments through your own secure EPIC Account. From your computer you can administer access codes that allow people to complete their DiSC assessments online.

Once a respondent completes their profile, the report is generated automatically and goes to the respondent or to you—you decide!

You'll also have access to group reports and can brand all reports with your own logo, company name, and contact information.

Resources Unlimited offers new EPIC clients a FREE EPIC Account with the purchase of just 300 EPIC Credits, and our customer service team will walk you through the features of your new EPIC Account by phone to get you started quickly.

Visit the EPIC Account page on the Resources Unlimited website where you'll find a list of the EPIC online assessments with samples you can download. You'll also be able to listen to an audio description of EPIC, and can order your new EPIC Account online.

How Can DiSC Help Your Organization?

With 30 years of proven reliability and over 40 million users worldwide, the original DiSC Classic Profile is the most trusted learning assessment in the industry. Designed to complement and supplement existing training programs, DiSC Classic can help you bring out the best in your employees.

DiSC Solutions help employees at all levels:

• Understand their own behavior and learn how and when to adapt their behavior
• Improve communication and reduce conflict
• Promote appreciation of differences
• Enhance individual and team performances

Our interactive two-day DiSC Certification, December 5-6 in San Diego, will immerse you in the newest DiSC research and provides a way for you to demonstrate your commitment to employee performance and productivity.

DiSC Trainers will receive over $1,900 in DiSC training materials including ready-to-use, fully-scripted course outlines to create solutions for teambuilding, communication, conflict, interpersonal effectiveness, management, and sales.

You’ll also learn how to customize your own training, coaching, and consulting solutions based on the unique needs of your organization or clients.

Visit the Resources Unlimited website to learn more about DiSC Certification and checkout all of our upcoming dates and locations.

Train Frontline Managers More Effectively Using The Power of DiSC

idXready DiSC Frontline Management is a new, innovative training program from Inscape Publishing. DiSC Frontline Management provides DiSC trainers with a fully-scripted half-day training program that is perfect for those who are in a supervisory role or first-level management role. Trainers will also receive cutting-edge video that's built right into the PowerPoint presentation.

DiSC Frontline Management Video Sample

Click the image for Sample PowerPoint, Leaders's Guide, Workbook, & Video (See slide 7 for video sample)

DiSC Frontline Management Participants Will:

• Learn four different approaches to management
• Discover their own unique management style
• Understand their unique strengths and challenges as managers
• Recognize how they manage when communicating, delegating, directing people, developing people, decision-making, managing time, problem-solving, motivating others
• Identify different responses to their management strengths and understand how strengths can be overused
• Create individual action plans based on their unique management strengths and challenges to aid them in managing productively and effectively

Visit the Resources Unlimited site for information on idXready DiSC Frontline Management and to order this powerful facilitation package today!