Close More Sales Using a DiSC-Based Approach

Resources Unlimited President, Barbara Stennes, attended ASTD with Inscape Publishing in June to help promote Inscape's newest training programs, idXready. The feedback they received was amazing. Visitors to the booth were impressed by the outstanding quality of the materials, the contemporary video, and the fact that the training program is ready for DiSC trainers to use immediately.

Using DiSC to identify and adapt to the differences in customers can help reduce the likelihood of miscommunication and lost sales, and can help your salesforce develop positive relationships with all types of customers.

DiSC-Powered Selling from Inscape Publishing is the newest and most innovative DiSC sales training program on the market. DiSC-Powered Selling helps participants understand their own selling tendencies and their customers’ needs so they can adapt when needed for better results.

DiSC-Powered Selling integrates and synchronizes all aspects of the DiSC learning experience, from participant pre-work to individualized workbooks; from video embedded right into PowerPoint to proven learning activities.

Visit the Resources Unlimited site for information on DiSC-Powered Selling.

DiSC Phone Coaching Sessions

Our personalized DiSC phone coaching sessions are customized to address your specific organizational objectives. One-on-one DiSC phone coaching will provide you with the assistance you need to design an effective DiSC training program, and will strengthen your investment in DiSC learning assessments.

DiSC phone coaching will give you the opportunity to speak one-on-one with one of our DiSC Certified Master Trainers with 20+ years of DiSC training experience.

DiSC phone coaching is available in one-hour sessions.

Whether you are a first-time user of DiSC learning assessments and need more in-depth information to learn how to interpret your results and incorporate the DiSC profile into your organization, or a DiSC trainer looking for additional DiSC activities, our DiSC Master Trainers will give you the information and confidence you need to achieve your organization’s learning objectives.

Our DiSC clients use DiSC phone coaching to take advantage of:

• A professional opinion to learn the best way to achieve your training goals
• A sounding board for your training ideas, which will ensure you are using the most effective DiSC exercises
• An experienced trainer to coach you during and after your purchase of DiSC assessments to ensure you use them most effectively

After your DiSC phone coaching session you'll feel better prepared to integrate DiSC learning assessments into your organization, and will have the information necessary to carry out your next steps.

Call 515.278.1292 for DiSC phone coaching information.

New Tutorial: Use the DiSC Role Behavior Analysis to Identify Job Fit

You can now view a movie tutorial about the DiSC Role Behavior Analysis on our website. Just click "DiSC Role Behavior Analysis Tutorial" at the top of the page.

By viewing the tutorial, you will learn:

• What is the DiSC Role Behavior Analysis Profile
• When to use the DiSC Role Behavior Analysis
• The What of the Job
• The How of the Job
• Explanation of the Button, Banner and Brochure ideal
• Conflicting Role Expectations
• How to use the DiSC Role Behavior Analysis
• Your Position and Roles Within
• Examples of Roles in a Position
• What you should do before responding
• After responding - what is learned
• Matching Style and Role Expectation
• Conflicting expectations
• Consensus Role Behavior Analysis Process

The DiSC Role Behavior Analysis was designed to identify role fit, identify training and development needs, and create a plan for stretching and redirecting for a better fit. This DiSC-based assessment is available in both online and paper formats. To compare results to the DiSC General Characteristics profile, the online format is required.

Questions? Call our DiSC Experts at 800.278.1292.

Choosing the DiSC Facilitator Report and/or DiSC Group Culture Report

Would you like to compile the DiSC results of your team?

Inscape Publishing has developed two DiSC Group Reports to help you analyze your team. These reports can be created after two or more people have completed the DiSC Classic 2.0 Online Report or the DiSC General Characteristics Online Report. Use the contents below to determine which report best suits the purpose of your upcoming DiSC session.

DiSC Group Culture Report

The DiSC Group Culture Report was developed to help you explore the DiSC style, or culture, of a group. Once you know the culture — its characteristics, advantages, and drawbacks — you're better prepared to open meaningful discussions with group members in a group setting or one-on-one.

The DiSC Group Culture Report provides a breakdown of your group members by DiSC style and Classical Pattern distribution, advantages and drawbacks of the culture in your group, and other issues to consider.

Unique Characteristics:

• The DiSC Group Culture Report was designed for beginner DiSC learners.
• This DiSC report does not include participant names, which allows for a safe jumping-off point to discuss your group’s culture.

DiSC Facilitator Report

The DiSC Facilitator Report is designed to help you better understand the diversity of interpersonal styles within your group so that you can help participants use their DiSC knowledge most effectively. The DiSC Facilitator Report provides a composite of your group's DiSC styles, allowing you to quickly and easily build customized group reports using data from DiSC Classic 2.0 or DiSC General Characteristics.

The DiSC Facilitator Report helps you identify the DiSC styles of both individual group members and the group itself.

Unique Characteristics:

• The DiSC Facilitator Report was designed with the DiSC Trainer in mind. Language style and report contents are written for someone who is more familiar with DiSC.
• This DiSC report includes names and each group members' DiSC Graph to help you facilitate your DiSC training session.
• This report allows you to compare your group distribution in the four styles against the general population.

When to Use DiSC Group Reports:

• When your focus is team development
• When you want to see the similarities and differences of group members' styles
• When you want to improve the group's understanding of each other, address conflicts in the group, or examine the group culture
• When you want to help group members understand how they fit into the culture of the group

Note: The DiSC Group Reports can include an unlimited number of participants.

Top 2 Books Referencing the DiSC Profile

The Great Connection by Arnie Warren:

This is a wonderful story of a wise man, Doc Crater, who shows you HOW to connect with others, but first guides you to connect with yourself, because that is The Great Connection.

You will learn the four behavioral styles, how to get people talking to determine their style, and the actual words to use to connect with your clients, prospects, family.

The 4-Dimensional Manager by Julie Straw

The 4-Dimensional Manager provides fascinating insights into individual work styles, practical suggestions, checklists and planners, and a research-based DiSC discovery tool.

Julie Straw is Vice President of Sales and Training for Inscape Publishing, creator of the DiSC Profile, and the world's leading independent developer and publisher of research-based personal learning tools for business.

2 Ways to Learn About DiSC Profiles and DiSC Training

We're hosting two virtual opportunities to learn more about the DiSC Profile in February!

A Taste of DiSC - An Introduction to the DiSC Profile

Join DiSC Certified Master Trainer, Linda Houts, as she discusses the key features of the DiSC Online Profile and shows you how this valuable tool will dramatically enhance employee and team performance in your organization.

As a participant, you will learn:

• How to interpret your DiSC profile results
• How to understand each of the 4 DiSC dimensions
• How DiSC was developed
• DiSC research and validity
• How to easily administer DiSC profiles to your entire organization

Plus, you'll receive 1 free DiSC 2.0 profile to use yourself or send to a friend!

Date: Thursday, February 22
Time: 2 PM EST, 1 PM CST, 12 PM MST, 11 AM PST
Cost: Complimentary

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DiSConference Call for DiSC Trainers

Join DiSC Certified Master Trainer, Judy Zitzloff, for a highly interactive session where you can share your ideas and ask questions of our Master DiSC Trainer and other DiSC Trainers.

As a participant, you will:

• Discover imaginative new ways other DiSC trainers are using the DiSC Profile
• Hear about the latest DiSC products, including the DiSC Group Culture Report, International Translations of the Online DiSC Profile, Everything DiSC Facilitation System, and EPIC
• Learn new interactive DiSC exercises you can use in your training sessions
• Discover creative new ideas for follow-up DiSC sessions
• Learn how to shorten your training sessions by using blended learning that incorporates the DiSC online training courses
• Learn how to handle questions from your participants
• Q & A

Date: Wednesday, February 28, 2007
Time: 2:00 pm Eastern Standard (1:00 pm Central 12:00 pm Mountain 11:00 am Pacific)
Cost: Complimentary

Send DiSC Profiles Online with an EPIC Account

If you are seeking a convenient, easy way to manage your DiSC Profile training and coaching, an EPIC Account is a great solution!

EPIC (Electronic Profile Information Center) is an online platform that provides a simple way to deliver our most advanced online learning instruments via the Internet.

EPIC Gives You More Options!

• Choose from over 40 profiles and group reports (including DiSC, listening, time management, team building, sales, management, and customer service focused assessments) within your EPIC Account.
• Send profiles in English, Spanish, German, French, Italian, Chinese, etc.
• Choose the report options you want: whether or not you would like the participant to view his/her own report, if you would like to include all graphs, the response style, etc.
• Customize the DiSC Profile notifications by including deadlines, seminar information, etc.

3 Key Benefits of Administering DiSC and other Learning Assessments via EPIC:

• Increased Productivity. The EPIC system takes care of scoring the profiles, saving time and increasing accuracy. You can quickly determine whether the participants have completed the assessment.
• Gain Administrative Control. You can issue profiles to anyone in the world via email, making the platform ideal for the needs of multi-location businesses. You can view, print, or email completed reports, as the system maintains an archive of completed profiles.
• Offer Enhanced Report Options. EPIC gives organizations the capability to build group reports from data stored in the system, providing an analysis of team dynamics. As teams change, new group reports can be generated from existing data, adding new understanding without requiring more training time.

Want to learn more? Call our EPIC Account experts at 800.278.1292, or visit the Resources Unlimited Website.

DiSC Training Reinforcement

Using DiSC training tools after your participants have completed the DiSC Profile will help them remember the techniques you taught, and will reinforce DiSC learning in the organization.

One DiSC tool you can easily administer via email is the Reinforcing Your Understanding of Behavioral Styles Online Course. This DiSC-based course can be completed at the participant's own pace, and can be taken as frequently as necessary for 1 year.

Participants taking the online course will learn how to recognize DiSC behavioral styles by listening to the conversational style of others. For example, if the person asks a lot of "why" questions and takes time to think about what he is saying, most likely he has a high C behavioral style. Once you know the DiSC behavioral style, you can easily adapt your own behavior to more effectively communicate with others.

Participants will also learn to be aware of their behavioral style, and have strategies for adapting their DiSC behavioral style depending on the specific situation.

The course finishes by allowing participants to test their abilities. The participant will hear a person describing a situation. Her manner of speaking and the words that she chooses will indicate her behavioral style. Once the course participant chooses the correct behavioral style, he/she must choose the most appropriate way to deal with the situation.

View testimonials from our online course clients.

DiSC Paper Profiles vs. DiSC Online Profiles

If you are interested in using the DiSC Profile within your organization, there is one basic thought to consider: would you like participants to complete the DiSC Paper Profile or the DiSC Online Profile? Both will get you to the same destinations (enhanced communication, conflict resolution, better teams, etc), but there are a few main differences. Once you understand the differences and similarities, you can more easily choose the best profile for your situation.

The DiSC Classic Paper Profile

This is the original DiSC Profile. As a self-scoring assessment, the DiSC Paper Profile will take approximately 30 minutes to complete the questionnaire portion and score the graphs. Make sure your training session is long enough to accommodate this.

Also keep in mind that the DiSC Paper Profiles will need to be shipped to you (we can send your profiles via Next Day or Second Day Air if you are in a bind).

DiSC Paper Profile sections include:

• DiSC Graphs I, II, and III
• General highlights of each DiSC style
• Intensity Index
• All DiSC Classic Profile Patterns

Choose the DiSC Classic Paper Profile when:

• The Internet is not readily accessible to your participants
• You only want standard descriptions of DiSC styles and patterns
• Trust is low among your participants, to give them more control over their DiSC reports
• You want to show your participants how their DiSC scores are derived

DiSC Classic 2.0 Online Profile

The online DiSC profile can be sent to you 30 minutes after we receive your order during regular business hours. The DiSC Online Profile is sent via email to you or directly to your participants. The questionnaire is completed online, and the results are calculated electronically for you. As a trainer, you can control whether or not the participant can view his/her own results. Many of our clients choose to print the DiSC reports out themselves and bring them to the training session.

The DiSC Classic 2.0 includes many enhancements. For example, you have the ability to add supplemental reports, which will provide more information on the participant's behavior in a sales, team, or management environment.

Plus, you can easily manage your DiSC Online Profiles with an EPIC Account.

DiSC Online Profile sections include:

• DiSC Graph
• Explanation of your highest DiSC style(s)
• Intensity Index
• Interpretation of each highlighted word in your Intensity Index
• Your narrative DiSC Classical Profile Pattern (Your Motivation, Your Work Habits, and Insights for You)
• The DiSC model
• General highlights of each DiSC style
• All DiSC Classic Profile Patterns

Choose the DiSC 2.0 Online Profile when:

• The Internet is readily accessible to your participants
• You want personalized descriptions of each participant's DiSC style and pattern in addition to standard descriptions
• You want a pool of descriptive words that are positive in tone
• You want to see the participant reports before the training
• You do not have enough time to administer the DiSC profile during training

Our DiSC Experts are available to help you determine which assessment is best for you. Feel free to call our office at 800.278.1292.

Learn How to Teach DiSC to Others with DiSC Certification

DiSC Certification for Trainers, Coaches, and Consultants is a two-day program designed to give you the tools, exercises, and confidence you need to develop DiSC-based solutions.

DiSC Certification will give you a thorough understanding of the DiSC model of human behavior. You will observe and participate in a DiSC workshop that you will be able to deliver yourself. Learn meaningful, interactive, and proven learning activities you can incorporate into your own DiSC sessions, gain an in-depth understanding of the DiSC model, the four dimensions of DiSC, and learn how to interpret DiSC reports.

DiSC Certification also provides a chance to learn the newest, most effective DiSC training tools available for your learning applications. Find out which DiSC-based assessments can be used as follow-up training tools, which DiSC programs to use when you are short on time, and which DiSC tools will enhance learning in your classroom sessions.

We are offering new DiSC Certification locations this year! We're also bringing back many frequently requested locations.

Upcoming DiSC Certification Dates:

• March 21-22: San Diego, CA
• March 28-29: Dallas, TX
• April 18-19: San Diego, CA
• May 16-17, 2007 - Atlanta, GA
• June 20-21, 2007 - New York, NY

Hurry! DiSC Certification Classes are filling quickly! Register today!

Six Examples of Assessments that Will Help You Develop and Retain Talent

Inscape Publishing offers a vast variety of learning assessments that will help you identify and develop your employees. Use assessments not only in the pre-hiring process, but throughout the employees' career with your organization. The DiSC profile, our most popular training assessment, can be used alone or with a combination of other tools to create a more successful organization. For example:

• Learn the corporate culture with the DiSC Group Culture Report
• Build effective teams with the DiSC Plus for Teams Report and Team Dimensions Profile
• Ensure a good job fit by comparing your candidate to the role with the DiSC Role Behavioral Analysis
• Identify your employees' career preferences and expectations with the DiSC Profile and Work Expectations assessments
• Determine your employees' leadership style by combining DiSC with the Dimensions of Leadership Profile
• Help sales become more effective with the DiSC Plus for Sales Report

For more ideas, view a complete list of the online Inscape Publishing profiles that are currently available, at: http://www.resourcesunlimited.com/EPIC_Product_List.asp. Want to discuss your options in more detail? Call our DiSC experts at 800.278.1292.

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Inscape Publishing's idXready Training Programs

Choose from 6 idXready Training Programs

• DiSC-Powered Selling - utilizes the DiSC Profile
• Frontline Management - utilizes the DiSC Profile
• Reducing Team Conflict - utilizes the DiSC Profile
• Capitalizing on Team Talents - utilizes the Team Dimensions / Team Talents Profile
• Collaborative Skills for Teams - utilizes the Team Dimensions / Team Talents Profile
• Improving Your Listening Skills - utilizes the Personal Listening Profile

Today's idXready Webinar

This morning's idXready Webinar demonstrated how trainers can use idXready to improve classroom learning. Barbara Stennes, CEO of Resources Unlimited hosted call. We were also very fortunate to have Julie Straw, VP of Sales and Training from Inscape Publishing join us as a special guest. Julie did a great job of explaining idXready and answering questions. She was involved in the development of idXready and has used the idXready programs to facilitate training sessions. Since many of our clients are long-time users of Inscape Publishing's products, they really enjoyed the opportunity to speak directly with Julie.

Here was our event agenda:

• Introduction to idXready
• Overview of each idXready feature
• Walk-thru of the idXready program Frontline Management: Leveraging the Strengths of Your Style
• 5 minutes alloted for attendees to view video clips of the D behavioral style - a good and a bad management example
• Q & A

We had a good mix of EPIC Account clients, DiSC Paper Profile clients, and new clients on the call with us. The idXready features our attendees seemed to like the most were: integrated video, editable PowerPoint slides, and the half-day format of the idXready programs. Stay tuned for future idXready Webinar and Public events! Or, visit our webisite at: http://www.resourcesunlimited.com/idxready.asp for more information on the 6 brand new idXready programs.

idXready Upcoming Webinar Event: December 14

Resources Unlimited has scheduled an upcoming Webinar featuring the brand new idXready products!

Special guest speaker Julie Straw, Vice President of Training and Sales from Inscape Publishing, will be present on the call to answer questions and discuss the idXready products. Barbara Stennes, CEO of Resources Unlimited will be hosting the event.

During the idXready Webinar, watch the new edgy video segments that are only available in the idXready training programs; experience 1 of the 6 idXready programs from the viewpoint of a participant; learn about all 6 idXready training programs for sales, teams, management, and listening; and view samples of idXready facilitator guides, participant manuals, and more!

Our idXready Webinar will take place on December 14 from 11-12 CST. Register today! You won't want to miss this!

Registration has closed for this event.

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idXready Event Press Release

RESOURCES UNLIMITED ADDS IDXREADY, REVOLUTIONARY NEW TRAINING SOLUTIONS, TO PRODUCT OFFERINGS

Resources Unlimited recently attended Inscape Publishing’s semi-annual training conference in Minneapolis, Minnesota to stay connected and invest in their professional development. The business building and training conference featured the launch of Inscape Publishing’s innovative new training and development product line, idXready™.

The idXready programs are the first synchronized ready-to-go people skills learning programs that provide integrated learning experiences for both the participant and the facilitator. idXready programs are the newest, most innovative learning tools that have been released in the training and development world, taking people skills development to the next level.

“We commend Resources Unlimited for staying on top of the latest market trends and demands in the training and development world,” said Jeffrey Sugerman, President of Inscape Publishing. “idxReady programs will allow Resources Unlimited to deliver innovative training solutions to meet the training and development market’s demand for quality, consistency, and alignment of content delivery.”

Inscape Publishing is the leading independent publisher of research-based self-assessments that transform individuals, teams and organizations by helping people develop a deeper understanding of themselves and their relationships, resulting in more successful organizations.

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Introducing Inscape Publishing's Newest Training Tool: idXready

Introducing idXready, Inscape Publishing's New Way Wicked Cool, Ready-to-Go Training Programs! (We thought we could get away with saying this since it is so close to Halloween)

idXready programs, developed by Inscape Publishing, are the first training and development programs that are designed to integrate and synchronize all aspects of the learning experience, from participant pre-work, to individualized workbooks; from rich video assets imbedded into professional PowerPoint, to proven processing activities.

By incorporating validated research-based assessments into participant workbooks, idXready programs allow you to deliver training at an individual level, making your business and people skills training a vital part of your organization's learning strategy.

Learn more about the 7 new idXready programs that will hit shelves on November 16 >>>.

2 free, 2-hour idXready public demos are currently scheduled in these areas:

• Des Moines, IA - November 16, 2006
• San Diego, CA - December 6, 2006

Don't miss this chance to see idXready first-hand!

Registration is closed for these events.

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DiSC Training Exercise from Linda Houts

Linda Houts, Certified DiSC Master Trainer hosted last Thursday's A Taste of DiSC teleseminar. After walking attendees through their DiSC report, Linda offered the following DiSC Training Exercise:

Exercises using the Intensity Index

I am often asked how to keep the understandings and insights from a DiSC session fresh and useful in the day-to-day setting. It is important that employees get to know each other’s strengths and weaknesses and DiSC language helps with that. These exercises can be used in a one-on-one or group/team setting. They can also be used during the first ten minutes of a staff meeting if your objective is team building or developing more camaraderie. I am going to give you 2 different exercises that use the Intensity Index. Please turn to pages 5-9 (in the DiSC Classic 2.0) while I describe a couple of activities you can use.

Activity 1. Remember that page 5 is the index itself and pages 6-9 describe those words or phrases that are highlighted in each style category. Chose 2 words from each style or focus on your highest style depending on how much time you want to allow. Talk with others about how those strengths contribute to your success as a manager/team member/ or job specific. The second step is to discuss overuses for those same words. Overuses are when we allow it to become a weakness or liability. When has this same behavior gotten you into trouble with others?

This activity is described in the Everything DiSC Facilitation System for any of you who have it or are looking for a great program for understanding all the styles also with many applications.

Activity 2. Back to page 5. Focus on your situation – business/department goals, teamwork, managing others etc. Look at all the words in the Intensity Index across all styles. What behaviors are important to success in the focus you chose? Discuss with others how that behavior is important. Also discuss what it would take for you to adapt to that behavior. What stretches (do more of) will you need to make as well as what possible ways might you need to redirect do less of) your behavior? This is a particularly helpful discussion to help teams and managers identify what behaviors are needed for success given the business and departmental goals. The discussion is the most important part of this activity. Openness is fostered.

Questions? Call us at 800.278.1292 or visit www.ResourcesUnlimited.com

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New Inscape Publishing Products Coming SOON!

Here at Resources Unlimited, we are preparing for the release of new Inscape Publishing products. These products are unique to the market and will reduce valuable time in preparing for your DiSC training sessions.

Here is a discription of these new Inscape Publishing products, straight from Julie Straw, Vice President of Sales and Training at Inscape.

I’m writing today to make sure you are aware that Inscape will be releasing several new, unique products at MindLab Forty-Eight in Minneapolis, October 20-21.

What’s New?
You’ve seen the introduction of EPIC, our on-line platform for assessment delivery; and the launch of Everything DiSC Facilitation System, our most comprehensive DiSC resource. These product introductions have set the stage for our new products—designed to support your facilitation of DiSC and other EPIC-based products in key areas, such as sales training, front-line management, and teams.

These new products are designed to save you time because the curriculum development is done for you. You’ll see new integrated video, built right into the PowerPoint presentations. We also added detailed leader notes you can edit. Plus, you’ll see new, comprehensive, personalized participant handouts. The curriculum development, including a leader’s guide, PowerPoint, incorporated DVD, and personalized participant handouts is all done for you.

I will keep you posted as we get closer to the release of these new products!

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Using the DiSC Profile for Hiring

An article by Management-Issues says that assessments are a vital part of the hiring process:

The development of talent pools, active communication with prospects and personality assessments were also vital in this tough, competitive market.

Employers who did not follow this advice would pay a high price, the compant warned, with the cost of turnover at 1.5 times that of salary and some companies reporting a six-fold expenditure above salary when hidden costs such as "chain reaction" turnover and lost productivity are factored in."

Full article: http://www.management-issues.com/2006/9/28/research/younger-workers-benefit-from-departure-of-baby-boomers.asp

The DiSC Profile is commonly used by our clients for hiring purposes. The online DiSC assessment has made this even easier because HR professionals can send the DiSC assessment to a candidate's email address. The candidate typically fills out the DiSC profile before or after the interview. Then, the HR professional can view the candidate's behavioral style and make comparisons to the position.

Recommended DiSC Tools to Use:

• DiSC General Characteristics: is an in-depth personal behavior assessment. By administering the General Characteristics Report to potential employees, you will obtain a broad range of the individual’s behavioral characteristics, including behavioral strengths and weaknesses, motivating and demotivating factors, and management and selling styles.
• DiSC Role Behavior Analysis: allows you to profile the job or role, and tells you how the role needs to be performed regardless of who is performing the role. Depending on your priorities, you can profile a part of a job, such as coach, as part of a broader role of manager, or complete the assessment for the role of manager.
• DiSC Comparison Reports: Assesses how well the participant’s behaviors match the requirements of the role.

For more information on how to use these 3 assessments, visit our website at: http://www.resourcesunlimited.com/shop/DiSC_for_Hiring_Reports.asp

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Featured DiSC Training Exercise with QuikDiSC Cards

Appreciating Strengths Exercise: Refer to Insight Module 5-2 in the Everything DiSC Facilitation System

When to use this exercise: At the end of a DiSC Training Session or in a follow-up session.

Purpose of the Exercise: To provide DiSC-based feedback between workshop participants. This exercise gives the learners an opportunity to learn what DiSC behaviors they have displayed during the training. This exercise is particularly valuable because it enables participants to learn whether others perceive their DiSC style to be similar to one’s own self-perception.

Directions:

1. Place one deck of QuikDiSC cards in the center of each table group (face up).
2. Ask each participant to select one card for each participant at the table. The card selected for each participant describes the behavior exhibited by that participant during the training session. (For example, “expressive.”)
3. Each participant at the table explains why the selected card (e.g., “expressive”) represents the person.

More about the QuikDiSC Cards: Visit http://www.resourcesunlimited.com/shop/QuikDiSC.asp

Questions for DiSC Trainers:

• Have you used this exercise in your DiSC Training session?
• Did you modify any part of the exercise?
• How would you modify this exercise for a particular group?

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